This Privacy Policy describes how Imperial Custom Apparel (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from imperialcustomapparel.com. By using our services, you agree to the practices described below.

Information we collect

When you interact with our services, we may collect basic contact details (name, address, phone, email), order information, account credentials, shopping preferences, customer-support communications, and any custom artwork you provide for production. We also automatically collect usage data through cookies and similar technologies.

How we use your information

• Providing products and services — processing payments, fulfilling custom orders, sending order notifications, managing your account, and arranging shipping.
• Marketing — sending communications by email, text, or mail, with your consent where required by law.
• Security and fraud prevention — detecting and investigating suspected fraudulent or malicious activity.
• Customer support — answering your questions and improving our services.

How we share your information

We may share personal information with vendors and service providers who work on our behalf (IT, payment processing, analytics, fulfillment, shipping), with marketing partners, with our affiliates, and as required by law or in connection with a business transaction.

Cookies

We use cookies, pixels, and similar technologies to run and improve our site. For information about Shopify’s cookies, see shopify.com/legal/cookies. You can control cookies through your browser settings.

Your rights

Depending on where you live, you may have the right to access, delete, correct, or port your personal information, to opt out of the sale or sharing of your information, and to manage your communication preferences. Contact us using the details below to exercise these rights.

Children’s data

Our services are not intended for children under 16, and we do not knowingly collect personal information from children.

International users

We may transfer, store, and process your personal information outside the country you live in, including in the United States.

Security

We take reasonable measures to protect your personal information, though no method of transmission or storage is completely secure.

Contact

Questions about this Privacy Policy? We’re happy to help.